Scope
This Privacy Policy describes how Westnode ("Westnode," "we," "our," or "us") collects, uses, and protects information when you use our websites, applications, and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy. This Privacy Policy applies to information collected through Westnode websites, applications, and related services. This policy does not apply to third-party websites or services that may be linked from our Services. Those services operate under their own privacy policies and terms.
Information We Collect
We may collect information you voluntarily provide, including name, email address, company or organization, phone number, message content submitted through contact forms or communications, and any other information you choose to provide. When you use our Services, certain technical data may be collected automatically, including IP address, browser type and version, device information, operating system, referring URLs, pages visited and usage activity, and date and time of requests. This information helps us operate, maintain, and improve the Services.
How We Use Information
We use collected information for purposes including providing and maintaining our Services, responding to inquiries or requests, communicating with users, improving website performance and features, monitoring usage and analytics, detecting and preventing fraud, abuse, or security incidents, enforcing policies and agreements, and complying with legal obligations.
Analytics and Service Providers
Westnode may use trusted third-party providers to support the operation of our Services, including services related to web hosting and infrastructure, analytics and usage monitoring, email communications, and security and performance monitoring. These providers may process information on our behalf under contractual obligations to protect data and use it only for authorized purposes.
Data Retention
We retain information only for as long as necessary to provide the Services, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and meet legal or regulatory obligations.
Data Security
Westnode implements reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access to your data, request correction of inaccurate information, request deletion of personal data, request data portability, restrict or object to certain processing, and opt out of marketing communications. Requests can be submitted by contacting us at the email listed below.
California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request information about the categories of personal data collected and how it is used. Westnode does not sell personal information as defined by California law.
Children's Privacy
Westnode Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
International Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Services, you consent to such transfers where permitted by law.
Changes to This Policy
Westnode may update this Privacy Policy from time to time. Updated versions will be posted with a revised Effective Date. Continued use of the Services after updates become effective indicates acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or requests related to your personal information, contact Westnode at info@westnode.com.